26-06-2012

Social networking to help internal comms

Social networking to help internal comms

A social networking website aimed at people with travel jobs at Travel Counsellors will help internal communications between the company's 1,100 agents around the planet.

The website is exclusive to employees and agents can add images, post videos and embed links.

Similar to Facebook, the website allows users to "like" posts and add other agents and staff.

A mobile version is also being developed in app form so staff can access their account on the go. It will be an expansion of the already existing messageboards on the company's intranet. Another feature of the system is free instant messaging with or without webcams.

A Travel Counsellorsspokeswoman said: "As a company we continue to grow and expand our family of agents globally but this technology ensures we maintain our strong sense of community.

"Not only does this collective sharing of knowledge enable our Travel Counsellors to offer their customers a level of personal service and insightful advice that is unrivalled in the travel industry, it also enables them to support and motivate one another, creating a sense of camaraderie and friendship that means that although they work alone, they never actually feel alone."

Copyright Press Association 2012

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