C&M Travel Recruitment releases travel job salary breakdown

3rd May 2016

C&M Travel Recruitment releases travel job salary breakdown
Travel Consultants, Customer Service Agents and
Marketing Executives all see wages rise in 2016

  • Customer Service Agents lead the way with 8.27 per cent annual increase
  • Marketing, Operations and Account Manager roles also see growth
  • Travel Consultant salaries rise in north but fall in south

The travel salary winners and losers have been revealed in a new survey from C&M Travel Recruitment which looked at which travel jobs have seen the biggest wage increases so far this year.

Topping the list with the largest rise were Customer Service Agents, with Account Managers, Travel Consultants, Operations Executives and Marketing Executives also seeing year-on-year increases, while the picture was less impressive for those working in the travel industry as Business Travel Consultants, Managers, Reservations Consultants or Business Development Managers.

The analysis looked at all roles placed through C&M Travel Recruitment in the first quarter of 2016 compared to the same period in the previous year.

With an annual increase of 8.27 per cent, Customer Service Agents saw the biggest wage hike with the average role now coming with a salary of £18,009 compared to £16,633 at the start of last year. The increase for the position was seen across the country with salaries rising by 8.73 per cent in the south to £18,666 and by 7.27 per cent in the north to £17,271.

There were also large year-on-year wage rises for Account Managers (+6.27 per cent to an average of £29,800), Operations Executives (+4.19 per cent to £23,675) and Marketing Executives (+3.17 per cent to £26,000), while Travel Consultants also saw a small salary increase of 0.16 per cent taking the average wage up to £15,894. Interestingly, there was a contrasting picture across the country, with people starting a new Travel Consultant job in the north seeing a 2.83 per cent average annual increase to £15,501, while those in similar roles in the south saw wages dip by 1.46 per cent to £16,552.

On the other end of the scale, the average salary for a new Business Travel Consultant job fell by 1.94 per cent to £21,133, although the figure rose by 3.67 per cent in the north to £19,222 and fell by 2.39 per cent in the south to £23,650.

The roles were reversed for Travel Manager positions with salaries falling in the north by 4.32 per cent to £32,475 but rising by 0.84 per cent in the south to reach £35,396, meaning the average managerial salary in the first three months of the year was £33,890 – a dip of 0.63 per cent compared to the first quarter of 2015.

There were also annual falls for Reservations Consultants (-3.57 per cent to £17,567) and Business Development Managers (-0.33 per cent to £34,500).

Analysing the figures, Barbara Kolosinska, Director at C&M Travel Recruitment and C&M Executive Recruitment, said: “With big year-on-year wage increases, it’s clearly a great time to be looking for a new job in the travel industry as an Account Manager, Customer Service Agent, Marketing Executive, Travel Consultant or Operations Executive.

“What’s particularly interesting is that salaries are increasing faster in the north than in the south for various roles including Travel Consultants and Business Travel Consultants, and this could prove to be a real motivation for many people thinking about beginning their job search.”


C&M Travel Recruitment was established in 1998 and is the largest and most successful specialist travel recruitment company in the UK.

For further information please contact: Owen Mckeon (Content Manager - 0161 238 4497 / owen@candm.co.uk) or Barbara Kolosinska (Director - 07507 602 069 / barbara@candm.co.uk).


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