Our Differentiators

What makes C&M stand out from the crowd?

We believe that we have the best travel recruitment consultants in the industry. All of our consultants have travel industry experience and so understand your recruitment needs. We take pride in our consultants and they are all members of the Recruitment & Employment Confederation for your peace of mind. 

C&M have offices in London, Manchester and Surrey but recruit for the travel industry throughout the UK. 

We're award winning...

At C&M we pride ourselves on the quality of service we provide to our clients and we have won numerous awards and accreditations for our efforts. We strive to ensure that our consultants provide an excellent, client focused level of service - all the time.

• Travelmole - Best Recruitment Website 2018, 2017, 2015, 2008, 2006 and 2005
• British Travel Awards - Best Travel Recruitment Company 2011 and 2010
• Travel Weekly Globe - Best Travel Recruitment Consultancy 2008 and 2007
• Travel Bulletin - Best Recruitment Company - 2006 and 2005

Our Client Promise

At C&M Travel Recruitment, we always endeavour to provide the highest quality of service to all of our clients, whether large or small. We have created the following Recruitment Service Values for temporary and permanent recruitment to demonstrate our commitment to maintaining the highest standards of quality and integrity in the service we provide.

Permanent Client Service Promise

• We make a first week check telephone call with client and candidate
• We also run a post placement follow up at a later date
• We offer refund guarantee
• We offer replacement guarantee
• We can offer advice regarding salary survey information and industry benchmarking
• We offer HR advice from industry professionals
• We are able to provide management information on spend and activity and offer regular review meetings
• We endeavour to visit brand new clients (geography allowing) to glean your company culture and objectives 

Temporary Client Service Promise

• It is our intention to check in on our Temporary Associates
• We will always be in touch and keep you fully informed at a timescale agreed by you
• We will always implement a quality assurance call within the first day of the temp starting to ensure all is well
• We offer bespoke service level agreements
• We will provide you with one direct point of contact. However we also operate a ‘buddying' system for when your main contact is out of the office
• We can offer weekly client calls and a temp rebook service according to your needs. Speak to your consultant for further details
• We ensure that all of our temps are able to work legally in the UK
• We are able to provide management information on spend and activity and offer regular review meetings