Luxury Travel Account Manager, London This is an exciting new role working for a Luxury Travel PR Agency representing a high end hotel group within Europe. A great opportunity for someone with existing experience within the travel and tourism industry and looking to progress their career in Travel &amp; PR. This will be a mix of home based, weekly client meetings and a day in the Central London office every week. Paying up to £40,000. Luxury Travel Account Manager Responsibilities:- <ul><li>Develop business of behalf of your client with Tour operators, Travel agencies and other travel trade professionals in order to book meetings, training and finalise contracts</li><li>Acting as the first point of contact for your client</li><li>Develop close relationships with key tour operators and travel agents</li><li>Organising and taking travel professionals on 2 plus fam trips per year</li><li>Attending travel trade events around the UK</li><li>Prepare proposals and contracts between the company and its clients</li><li>Strong relationships in the leisure travel trade is a must </li></ul>Luxury Travel Account Manager Requirements:<ul><li>Travel industry experience, ideally in client representation</li><li>Strong communication (both written and verbal) skills</li><li>A positive and enthusiastic attitude and approach to work is required</li><li>Demonstrable aptitude for attention to detail and creativity</li><li>Motivated, adaptable and able to work well under pressure</li><li>Paying up to £35-40k DOE</li></ul> IF YOU HAVE THE RELEVANT EXPERIENCE please apply online or email your CV to harri@candm.co.uk. Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&amp;M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit <a title="C&amp;M Recruitment Website" href="http://www.candm.co.uk" target="_blank">www.candm.co.uk</a>

Account Manager - Travel PR Company

Account Executive: We have a fantastic role with a family owned Corporate Travel Management Company based in Hampshire as an Account Executive. This is a great opportunity to progress in the industry if you have previous inside sales experience. The role will be managing smaller accounts maintaining and nurturing those existing relationships. They offer a competitive salary up to £40K. Office based or Hybrid. Account Executive, Responsibilities:<ul><li>Develop a progressive relationship with clients</li><li>Implement a business telephone review process for each client</li><li>Monitor service performance against productivity metrics</li><li>Provide meaningful policy recommendations to the client</li><li>Develop customer focused solutions</li><li>Coordinate regular update meetings, quarterly review meetings and annual review meetings</li></ul> Account Executive, Requirements:<ul><li>Previous experience of working in a TMC or Airline as a Account Executive or Account Management support team. </li><li>Business or leisure travel experience</li><li>High level of communication skills</li><li>Passionate and enthusiastic</li><li>Negotiation and influencing skills</li><li>Excellent presentation skills</li><li>Good knowledge of Excel and PowerPoint</li></ul> Additional Information:<ul><li>Office based in Hampshire, with the opportunity to WFH 2 days a week</li><li>Paying up to £40,000 depending on experience</li><li>Monday to Friday </li></ul> To apply for this Account Executive please apply online or to harri<a href="mailto:amy@candm.co.uk">@candm.co.uk</a> Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&amp;M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit <a title="C&amp;M Recruitment Website" href="http://www.candm.co.uk" target="_blank">www.candm.co.uk</a>

Account Executive - Business Travel

Travel Store Manager. This well established tour operator are looking for a Manager for their retail Stores in Basingstoke and Southampton. You will be rewarded with a generous salary plus a generous commission scheme. Retail Travel Store Manager responsibilities: <ul><li>Accountable for meeting and exceeding retail sales targets. </li><li>To drive all sales and to convert bookings by closing the sale and driving top line figures whilst achieving the budgeted operating profit. </li><li>Measure the financial performance of your staff overall and as individuals against the costs of running the store to ensure the best possible productivity. </li><li>Day to day running of the store including operations and administration. </li><li>Responsible for the development of all staff. </li><li>Develop local marketing initiatives and campaigns to drive sales and build relationships.</li></ul> Retail Travel Store Manager skills required: <ul><li>Experience of managing a retail travel store, with profit and staff responsibility. </li><li>A strong track record of delivering sales results and exceptional service. </li><li>A genuine passion for travel, short and long haul destinations. </li><li>Good all round understanding of the sales and commercial aspects of tour operating, including scheduled flights. </li><li>Excellent working knowledge of at least one travel agent or tour operators reservation system.</li></ul> Retail Travel Store Manager additional information: <ul><li>Excellent package on offer. </li><li>Performance related bonus. </li><li>Holiday concessions. </li><li>Educational trips.</li></ul> If you would like to apply for the role of Retail Travel Store Manager please email your CV to Harri@candm.co.uk IF YOU HAVE THE RELEVANT EXPERIENCE ONLY.Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&amp;M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit <a title="C&amp;M Recruitment Website" href="http://www.candm.co.uk" target="_blank">www.candm.co.uk</a>

Store Manager - Travel Agency 

Travel Consultant, Hybrid, £29,000 OTE This well established, independent tour operator specialising in active, family holidays to Europe are looking for ambitious, dynamic travel consultants to join their growing team. This will be a hybrid position between their offices in Hammersmith and home with an OTE of £29,000 but this is uncapped! Travel Consultant Responsibilities:<ul><li>Knowledgeable about the product and having the confidence and ability to build relationships quickly.</li><li>Passionate about sports and travel </li><li>Ensure Customers always receive high levels of customer service throughout their booking journey.</li><li>Ensure you are maximising commercial opportunity from every call</li></ul>Travel Consultant Skills required:<ul><li>Experience in sales, operations or customer service within travel is advantageous</li><li>Able to work under pressure and multi task.</li><li>A team player</li><li>Passionate about travel</li><li>The ability to build rapport with all levels of clientele. </li></ul> Additional information:<ul><li>Salary paying up to £25,000 plus commission with an OTE of £29,000 (uncapped commission so you will earn more if you are a high performer) plus other amazing company benefits</li><li>Fam trips to the resorts</li><li>Discounted holidays for you, your friends and your family</li><li>Lots of social events</li><li>Working Monday - Saturday 09.00 - 17.30, with a day off in lieu for any Saturdays worked. </li><li>20 days holidays, increasing with length of service plus bank holidays</li><li>Hybrid working between their Hammersmith office and home</li></ul> If this Travel Consultant role is of interest please call Harri on 020 7397 1278 or email CV to harri<a href="mailto:amy@candm.co.uk">@candm.co.uk</a>Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&amp;M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit <a title="C&amp;M Recruitment Website" href="http://www.candm.co.uk" target="_blank">www.candm.co.uk</a>

Travel Expert

Luxury Cruise Consultant, London, from £30k A varied and fulfilling role within a small sales team based in central London. Ideally you will be experienced in cruise sales OR luxury travel. Looking for a confident, articulate and well-spoken individual who is able to prioritise effectively and should work well under pressure. Enthusiastic and eager to learn, a great team player, organised and self- motivated. This is a Monday to Friday role with 1 in 6 Saturdays with a competitive salary and bonus on offer. Luxury Cruise Consultant Responsibilities<ul><li>Sell luxury and experiential cruises and deliver outstanding service and aftercare to a very discerning clientele.</li><li>Manage all administrative work</li><li>Attendance at shows, events and functions, including ship visits and national travel shows is required.</li><li>A cruise background is preferred but not essential and ongoing onsite training will be provided.</li><li>Luxury Travel Sales experience essential</li><li>Excellent administrative skills </li><li>Confident, articulate and well-spoken</li><li>Able to prioritise effectively</li><li>Work well under pressure</li><li>Enthusiastic and eager to learn</li><li>Great team player, organised and self- motivated</li><li>Scrupulous attention to detail is essential</li></ul>Whats in it for you?<ul><li>A competitive salary from £30k, plus a discretionary bonus</li><li>Monday to Friday, with 1 in 6 Saturdays</li><li>Educational and Fam Trips</li><li>Discounted travel</li><li>9am to 5.30pm</li></ul>If you have the relevant luxury travel experience and would like to be considered please apply online or email your CV to harri@candm.co.ukDon't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&amp;M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit <a title="C&amp;M Recruitment Website" href="http://www.candm.co.uk" target="_blank">www.candm.co.uk</a>

Luxury Cruise Consultant 

Groups and FIT Travel Agent: This well establish Inbound Tour Operator are recruiting for an experienced Groups and FIT Reservation Agent, Spanish Speaker. Paying £28K - £35K DOE based in their offices in Putney with hybrid an option later on. Groups and FIT Travel Agent - Responsibilities: <ul><li>Booking accommodation for individuals and groups by phone and email.</li><li>Negotiate rates and space with hotels and coordinate services</li><li>Manage and maintain information accurately</li><li>Booking groups from 8-100 of travellers coming in to the UK</li></ul> Groups and FIT Travel Agent - Skills Required:<ul><li>Previous experience within Groups and FITs</li><li>Candidate must be experienced working for an Inbound Travel Company</li><li>Have excellent written and verbal communication skills as well as IT (Outlook, Microsoft Office)</li><li>Be able to work on own initiative as well as in a team</li><li>Have strong attention to detail</li></ul> Additional Information:<ul><li>Paying up to £35,000 depending on experience. </li><li>Based in Putney with hybrid an option later on</li><li>Working Mon - Fri 09.00 - 18.00</li><li>Experienced travel consultants ONLY</li></ul> ***PLEASE ONLY APPLY TO THIS POSITION IF YOU HAVE PREVIOUS TRAVEL EXPERIENCE WORKING FOR AN INBOUND TRAVEL COMPANY***To apply for this Groups and FIT Travel Agent please send your CV to harri@candm.co.ukDon't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&amp;M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit <a title="C&amp;M Recruitment Website" href="http://www.candm.co.uk" target="_blank">www.candm.co.uk</a>

Groups and FIT Reservation Agent 

Customer Success Manager - Required for this luxury tour operator. They are looking for someone to support and look after the 100 independent consultants with support of the team. Salary around £45,000 plus great benefits listed below. Customer Success Mangers Duties<ul><li>Manage 100 ICs by being their day to day contact for questions and issues via phone, emails and in person meetings</li><li>Develop personal, solid, consultative with each Independent consultant </li><li>Regular catch ups to to review their portfolio, Technology, travel tool and professional development, </li><li>Act as trusted mentor/Coach</li><li>Proactively monitor revenue activity</li><li>Problem solve any issues the ICs may have in regards to ticketing, cancellation, hotel issues, internal IT problems, customer service issues etc </li></ul> Customer Success Managers Skills Required <ul><li>Strong background in the travel industry ideally in a similar role or within operations, reservations management or account management </li><li>Extensive experience within tour operations</li><li>Experience in customer complaint handling</li><li>Skilled communicator</li><li>Proven problem solver</li><li>Working knowledge of a GDS </li></ul> Customer Success Managers Additional Information<ul><li>Ideally 1/2 days per week in London but they are flexible on this for the right candidate</li><li>Great benefits including 25 days annual leaving plus bank holidays, pension, Bupa, up to a 5% bonus, life assurance, perkbox, </li></ul> If you are interested in the above role please apply online or send your cv to harri@candm.co.ukDon't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&amp;M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit <a title="C&amp;M Recruitment Website" href="http://www.candm.co.uk" target="_blank">www.candm.co.uk</a>

Customer Success Manager - Leisure Travel

Harri Goode

Predicting the future is a risky game &ndash; will travel be busier than ever or will economic and global worries slow everything down? I don't know. Frankly, no-one does.
In <a href="/team/harri-goode/">my 10 years recruiting for temps at C&amp;M</a>, I've seen a lot. So here's my tips on why temporary hires could prove to be an invaluable addition to your business during this uncertain year.
It's all about the flexibility
One of the key advantages of <a href="/clients/">hiring temporary staff </a>is, of course, the flexibility they offer. Whether it's to cover peak seasons, special events, staff shortages or simply the unforeseen, temp employees can be brought in as and when needed. This flexibility allows businesses to scale their workforce up or down based on demand, without the long-term commitment of hiring full-time employees.
What's more, taking on temp staff can be a far quicker process than recruiting permanent employees. Temp recruitment agencies can provide a pool of pre-screened <a href="/candidates/">candidates</a> who are ready to start work immediately &ndash; and allow companies to carry on doing what they're good at without any disruption.
Everyone's on holiday all at once
All companies do their best to manage the strains of annual leave, but there are always certain times of the year when many people are away on holiday - particularly around the summer and Easter months. Research suggests nearly half of all staff will be on annual leave at the same time over these periods &ndash; just imagine the impact that has on the remaining workers!
Aside from the office feeling empty, this can cause huge pressures on team members with increased workloads&hellip;and increased stress levels. Taking on a few temps during the busiest holiday periods is an easy way to keep permanent staff morale high while also keeping customers happy.
But it's not just about short-term cover
A big misconception is that 'temp' means a short-term placement lasting a few weeks, but we've placed many great candidates in temporary travel roles lasting multiple months &ndash; and sometimes years. They're a great option to cover employees on maternity leave, those on long-term sick or when you have an unexpected increase in business.
No recruitment budget? No problem
Many travel companies are looking to take on permanent staff at the moment. 
But for those who have exhausted their recruitment budget (or simply don't have a budget at all), hiring temporary employees can be a cost-efficient and extremely effective way to fill any staffing gaps. Temps are typically experienced, well-trained and adept at jumping into a new role with minimal preparation, so this is a great way to cut down on costly onboarding processes.
Try before you buy
The other fantastic perk of taking on temp staff is that you can effectively use it as a trial period for both you and the employee. While they're helping you cover the workload, you can evaluate their performance and skills, and decide whether they're the right fit for your company &ndash; and many temporary roles end up going permanent for this very reason.
At C&amp;M we recruit for all temp roles within the travel industry including <a href="/jobs/#/leisure-travel-consultant-reservations">travel consultants,</a> <a href="/jobs/#/finance">finance</a>, <a href="/jobs/#/administration">admin</a>, <a href="/jobs/#/business-travel-consultant-team-leader-manager">BTCs</a>, reception cover, operations, <a href="/jobs/#/business-development-sales">business development</a> and <a href="/jobs/#/marketing-pr">marketing</a>, so we're your one-stop recruitment shop!
We have access to many fantastic qualified and experienced candidates looking for short or long-term temporary travel positions, so if you need a few extra pairs of hands then we can help - just contact me at 020 7397 1278 / <a href="mailto:harri@candm.co.uk">harri@candm.co.uk</a>.
By <a href="/team/harri-goode/">Harri Goode</a>, Senior Account Manager - Temps at C&amp;M Travel Recruitment

Need cover for peak seasons or busy holiday periods? Want to try before you buy? Taking on temp employees could be your best decisions this year

Harri Goode

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