Operations Manager

Operations Manager – Business Travel Sector
Frankfurt, Germany (Hybrid)

Join a fast-growing travel tech business transforming the way companies manage business travel. We’re looking for a hands-on Operations Manager to drive operational excellence across the DACH market.

This is a player-coach role where you’ll lead from the front — managing complex travel bookings, supporting VIP clients, handling escalations, and mentoring a high-performing support team while helping scale operations.

What You’ll Bring

• 7+ years’ experience in corporate/business travel
• 3+ years leading customer support or travel operations teams
• Strong GDS knowledge (Sabre preferred)
• Experience managing complex DACH corporate accounts
• Fluent German and English
• Passion for service excellence, operational performance, and team development

Why Join?

• Key leadership role in a scaling international tech business
• Direct influence on operational strategy and product improvements
• Hybrid working model in Frankfurt
• Competitive salary and permanent contract
• 30 days holiday + Germany-wide transport ticket
• Pension contribution, monthly flexible benefits, and corporate discounts

If you thrive in fast-paced environments and enjoy building structure while staying close to operations, we’d love to hear from you.