Groups Operations Executive

UK and Ireland Specialist Destination Management company are looking for a new Groups Operations Executive to work on their team of experts constructing bespoke group experiences around the UK and Ireland for inbound travellers. 30-33K. Hybrid-working (first 6 months, 3-days office : 2 home, post-6 months 1-day office : 4 home)

Groups Operations Executive Responsibilities:

• Oversee every stage of group travel arrangements, beginning with the first request and continuing through after-travel communication
• Create tailor-made journey plans incorporating hotels, experiences, restaurants, and ground logistics
• Act as the primary liaison for prospective and returning customers, delivering a consistently high standard of client care from start to finish
• Compile, review, and distribute itinerary paperwork to travel partners promptly, maintaining precision and thoroughness
• Arrange and negotiate reservations aligned with planned programmes, securing optimal pricing and contractual terms across services such as hotels, transport, tour leaders, eateries, and attractions
• Produce invoices for customers and verify incoming charges from suppliers and partners
• Resolution of issues and navigation of operational challenges

Groups Operations Executive Skills and Experience:

• Travel Industry Experience required
• Highly organised and meticulous
• Strong at Relationship building with suppliers and partners
• High standard of written and spoken English
• Prior knowledge of UK and Ireland Travel product is not required as training will be given

Groups Operations Executive Additional Information:

• Annual leave 25 days plus your birthday
• Private Medical and Dental Cover
• Pension
• Loads of familiarisation travel
• Good scope to progress in a highly successful, growing travel company

If you would like to apply for this exciting new opportunity and your background fits the above criteria, please send your CV to mark@candm.co.uk or call Mark on 02073971272