Africa Expert

Africa-Specialist Travel Consultant required by an experience-focussed, tailor-made travel company. Circa 38K, dependent upon experience. You will join as a senior team member meaning there will be early opportunity to rise into a leadership role. This role is office-based in London.

Africa-Specialist Travel Consultant Responsibilities:

• Handle incoming phone and email inquiries, offering knowledgeable guidance to clients.
• Design bespoke travel plans tailored to individual preferences and requests.
• Utilise internal customer management systems to organize quotes and finalize travel arrangements.
• Deliver responsive, client-centred support following initial booking.
• Manage booking-related administrative tasks, ensuring accuracy across partner communications, invoicing, and travel documentation.
• Contribute to the development and launch of new travel destinations across Africa.
• Support the growth of less experienced team members through coaching and mentorship.
• Represent the business at selected industry events and participate in training sessions with service providers.
• Collaborate with marketing and product development teams when operational needs arise.

Africa-Specialist Travel Consultant Skills and Experience Required:

• Demonstrated success in a personalized travel sales role, with particular experience arranging journeys to destinations within the African continent.
• Established professional connections within the Africa-focused tourism industry.
• First-hand travel experience within Africa
• Strong aptitude for sales, with a track record of meeting or exceeding targets.
• Competent in using word processing and spreadsheet software, with the ability to quickly adapt to a range of internal digital platforms.
• Genuine enthusiasm for travel in Africa and a deep commitment to delivering outstanding client experiences.
• Strong attention to detail, combined with a proactive and positive mindset.
• Alignment with this organisation’s commitment to responsible and meaningful travel. Sustainability is embedded across their operations, with multiple initiatives in place to support environmental and social responsibility, including partnerships with global impact networks.

If you are interested in this Africa-Specialist Travel Consultant role, you fit the above criteria and you are happy to work full time in their London office please send your CV to mark@candm.co.uk. Bear in mind salary will be dependent upon experience.