Business Support Executive

Business Support Executive – Travel
This company are the largest consortia for independent travel businesses, they drive and support initiatives to help their members develop and grow their businesses. They encompass a network of over 1200 independent travel businesses and the Business Support Executive’s role is to provide members with guidance and support with banking queries, insurance, regulatory matters, and overall compliance with membership terms.  This is a superb opportunity for candidates with strong administrative and customer service experience to join this fast growing, innovative travel company. Salary of £25k to £27k depending on experience.

Business Support Executive – Role & Responsibilities:

• Compliance duties which include data entry of monthly returns, reporting and chasing outstanding returns, identifying, and resolving issues with member accounts.
• Administration of new memberships include system set up, insurances, & completion of required forms and documentation.
• Operational support to include responding to calls & emails into the department and resolving queries efficiently & effectively.
• Regular and ad hoc reporting for members and key stakeholders.
• General operational and administrative department support.

Business Support Executive – Skills & Experience Required:

• Experience in a customer service role within travel, insurance, banking etc 
• Strong ability to manage and prioritise workload with excellent accuracy & attention to detail.
• Ability to work autonomously, to take responsibility in making decisions and problem solve.
• Excellent verbal and written communication skills and an ability to build strong working relationships with members.
• Excellent IT and office skills

Business Support Executive – Additional Information:

• Salary of  £25k to £27k depending on experience
• Monday to Friday, 9 to 5.30
• Office based but with flexibility to work form home 2 days per month
• Company benefits include pension, health care, life assurance.

Please apply for the position of Business Support Executive online or email your cv to lisa@candm.co.uk