Administration Executive

Leeds

Job Reference :

60698

Administration Executive
Salary: £25,000 circa per annum
Hours: Monday to Friday, with occasional weekend days as required
Location: Leeds

Are you highly organised, detail-oriented, and passionate about delivering exceptional customer service? We are seeking an Administration Executive to join a growing travel business and play a key role in supporting the operations, sales, and customer service teams. This role will be responsible for ensuring the smooth day-to-day administration of the business, maintaining high standards of accuracy, professionalism, and customer care. There will be a requirement in peak times to cover in other departments including sales and service.

Administration Executive Key Responsibilities

Conduct quality checks on all booking elements before confirmations are issued, ensuring deposits have been correctly taken and all documentation has been provided accurately.

Process and chase tickets, maintaining accurate ticket reports.

Issue customer documentation in a timely and professional manner.

Manage after-sales administration, including amendments, refunds, and customer call backs.

Support clients with travel enquiries and processing reservations

Administration Executive Skills required:

Experience working in travel with a Travel Agency or Tour Operator

Excellent organisational and administrative skills.

Strong attention to detail and accuracy.

Outstanding communication and customer service skills.

The ability to prioritise workloads and meet deadlines.

If you are looking for a varied and rewarding role within the travel industry and enjoy working as part of a dynamic team, we would love to hear from you. Please apply below or send your cv to Rachel@candm.co.uk

Rachel Elmore

Team Leader | North

Employment Type: Full Time

Job Location: Office

Job Sector: Administration

Job Type: Permanent

Salary Bands: 26,000 - 34,999; 18,000 - 25,999