Business Travel Team leader

Business Travel Team Leader / Supervisor - Required for a large niche Corporate Travel Management Company based in Manchester, UK - This exciting opportunity is for an experienced Team Leader, Team Manager or supervisor with Business Travel or corporate travel experience to lead a small team of around 7-9, assisting the manager to grow the team further.

This successful Business Travel Company require a motivated individual, who has experience in Business travel or corporate travel and will be rewarded with an excellent salary of £30,000 - £33,000 plus around £4000 bonus per year dependant on experience (uncapped) , whilst gaining competitive industry benefits.

Business Travel Team Leader / Supervisor experience required:

• Team Manager, Supervisory or Team Leader experience is essential for this role, from within a Business Travel environment, TMC or corporate travel company
• In addition to the above experience of dealing with complex multisector itineraries using a GDS either Galileo or Amadeus ideally
• Full working knowledge of reservations through to changes, reissues and with excellent fares knowledge

Business Travel Team Leader / Supervisor role and responsibilities include:

• To deliver exceptional customer service at all times regularly monitoring and reviewing the teams service delivery.
• Manage your own clients in addition to providing support to that of Business Travel consultants
• Assist manager with coaching / training
• Assist staff with escalated queries and complaints which will include advice on more complex itineraries
• Support and work alongside the Team Manager to develop and build strong client relationships
• Demonstrate extraordinary customer service to your team

Business Travel Team Leader / Supervisor other info:

This is an excellent opportunity to work for a growing Travel Management Company, which encourage development for their staff, with excellent company benefits on offer.

• Hours are Mon - Friday with a small shift pattern between 8.45am - 6.30pm plus one rota weekend shift, once every 6 weeks
• Office based in manchester with Hybrid working available following training
• Private medical
• Buy or sell extra annual leave
• Life assurance
• Discounted staff travel
• Pension
• Cycle to work scheme

If you are interested in this Business Travel Team leader position, then please contact Kelly on 0161 238 4490 and email a copy of your up to date CV to Kelly@candm.com or apply above quoting ref: 58864

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk