Customer and Operations Executive

Our client is a specialist tour operator located in Leeds and they are seeking a Customer and Operations Executive to join their team on a part time basis. The role would require you to work approximately 20 hours per week and flexible with hours/days. This would be office-based with a salary of up to £34,000 pro rata dependent on experience.

Customer and Operations Executive duties:

• Responding to customer enquiries via phone, email, and post
• Managing and updating the booking system
• Processing and managing supplier payments
• Promoting holidays where appropriate
• Support month-end reporting
• Providing general administrative and office support

Customer and Operations Executive skills required:

• Excellent written and verbal communication skills
• Strong organisational skills with high attention to detail
• Proficient in Microsoft Office and Excel
• Able to promote and sell holidays
• Ability to multi-task and work well under pressure
• Travel industry experience preferred but not essential

Additional information:

• Salary up to £34,000 pro rata
• 28 days annual leave + bank holidays (pro rata for part time)
• Pension scheme
• Exclusive holiday discounts for you, friends and family