Client services Manager - private jets

Client Services Manager – Private Jet Charter (Remote, UK-based)
We’re looking for an experienced travel professional who understands the pace, precision and service standards of private aviation.
This Client Services Manager role is fully work-from-home, UK-based, and ideal for someone with proven exposure to aviation or private jet operations, who thrives managing complex charter activity and delivering a high-touch service to HNW and UHNW clients.
The Role
You’ll manage client relationships and support end-to-end private jet charter operations, ensuring every detail meets the highest standard. Key responsibilities include:

• Managing private jet charter bookings from confirmation through to invoicing
• Producing accurate, bespoke quotes and proposals for HNW/UHNW clients
• Acting as the main point of contact for clients, operators and global partners
• Liaising with operators, brokers and handling agents to secure aircraft and services
• Supporting flight operations with schedule changes, re-quotes and problem solving
• Maintaining accurate data across CRM systems
• Ensuring compliance, accuracy and exceptional service levels

About You

• 2+ years’ experience in the travel industry, from within aviation or private jet charter
• Exposure to private aviation, flight support, fixed based operator ( FBO) or charter operations is essential
• Experience working with HNW or UHNW clients is highly desirable
• Strong understanding of aviation terminology, scheduling, and operational requirements
• Confident communicator with excellent stakeholder and client management skills
• Calm, organised, and decisive in fast-paced environments
• Strong attention to detail with commercial awareness
• Proficient in MS Office;
• Fluent English essential; additional languages a plus

What’s on Offer

• Salary up to £35,000 (negotiable DOE)
• Training and long-term career development in private aviation
• Work-from-home model
• Based on a 4 on 4 off rota, incorporating 6am and 6pm starts 

If you already have private aviation experience and enjoy managing HNW client relationships, this is a rare opportunity to progress in the private jet charter space - all from the comfort of your home.
Get in touch to apply or find out more at Kelly@candm.co.uk or apply below please quote REF:60386.