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Operations Jobs

Operations are responsible for resolving all operational post reservation, pre-departure, and in-resort issues quickly, efficiently, thoroughly and to a high standard whilst ensuring that the specified deadlines for response times are met. Often they will analyse sales figures up to 9 weeks prior to departure to decide if tours or flights should be cancelled or can be consolidated and will update customer services for appropriate action. They monitor the Foreign Office Travel Advisory for advice on overseas travel and take the appropriate action, while these operations department will also often control the release of flight allocations and hotel allocations. C&M Travel Recruitment works with many of the major business and leisure travel companies as well as airlines, car hire and cruise companies across the UK to provide pperations staff solutions. There are a number of roles that we recruit for in the pperations sector including:

The Operations Manager is responsible for the day-to-day running of the operations department as well as taking responsibility for identifying and implementing improved working systems and procedures within the department and others. The Operations Manager will determine staffing requirements in advance of peak season and ensure workload is evenly distributed throughout the team and that sufficient staff are assigned to each area to meet deadlines.

The Operations Executive will assist the Operations Manager in these duties by answering incoming calls with a professional attitude and ensuring that all post booking, pre-departure and resort operational and administrative issues are dealt with in an efficient and customer focused manner.

Your Job Search: 1 results
Customer Service Manager
£competitive
Leisure
Operations
East Sussex
Returned: 1 results

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Testimonials

Thank you so much for all your help and assistance while I was temping. The C&M team were fantastic and I am already recommending to friends in Australia to contact you when they move to London.
Prue O - placed in a temp travel job
Rachel was extremely helpful, friendly and went beyond my expectations.

Rachel is a true credit to your company and deserves to know this. She's fantastic.
Andrea F - placed in a Cruise Consultant job
Keep up the good work but I am sure you get praised all the time. I would recommend your company to anyone I know that would be looking for a job and I think that your team are doing a wonderful job. Thanks a million for everything.
Fran - placed in a London travel job

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