Flight Sales Consultant - Tour Operator - Maternity cover

Job Type:
Up to £24500.00 per annum
Post Date:
13-Feb-2020 16:56
Travel and Tourism
Vacancy discipline:
Fares and Ticketing
Ref #:

Flight Sales Consultant (Maternity cover) Tour Operator - Hampshire - £24.5K

This award winning Adventure Tour Operator are looking for a Flight Sales Consultant on a 12 month Maternity cover contract.

Flight Sales Consultant - Role Summary and Job Purpose:

The Flight Sales Consultant is a key member of the Flight Sales team. The team provides flight support to their customers and various teams within the business either in a reservation capacity or training staff.

Flight Sales Consultant - Key Responsibilities:

  • Managing PNRs within the GDS including queue management and ticketing
  • Support the Sales team with complex flight requirements
  • Assisting other Explore teams with flight queries either in person, through messaging, tasks or e mail
  • Liaising with customers regarding flight queries
  • Making air reservations in the GDS
  • Handling Tour cancellations
  • Developing GDS training for flights and sales team
  • Developing airline training for sales staff and liaising with airline representatives to arrange in-house training
  • Making low cost carrier reservations
  • Handling various administration tasks

Flight Sales Consultant - Skills and Experience:

  • Have strong verbal and written communication skills
  • Capable of multi tasking through effective planning, prioritising and organising of workload
  • Have a focus on accuracy, quality and good attention to detail
  • Strong focus on Customer Service
  • Minimum 2 years GDS reservations experience
  • Understanding of published and net fares including fare rules
  • Abilty to effectively problem slove using commerical and customer focused solutions
  • Knowledge of excel and word

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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