French Speaking Travel Consultant

Location:
Kent
Job Type:
Permanent
Salary:
Up to £24000 per annum
Post Date:
11-Jun-2019 17:14
Sector:
Travel and Tourism
Vacancy discipline:
Travel Consultant
Ref #:
53120

French Speaking Customer Service Executive
This Villa Specialist travel company is looking for a French Speaking Customer Services Executive to join their expanding team.This company are renowned for the high quality of their product range and for personalised top class customer service. As a French Speaking Customer Services Executive you will be joining the sales and service team to respond to incoming enquiries from French & English customers.

French Speaking Customer Service Executive - Responsibilities:

  • Responsible for dealing with incoming calls and emails from French & English customers wishing to make a booking or from existing customers with queries.
  • Resolve issues in a customer friendly, calm and effective manner.
  • Handle all related administrative tasks.
  • Liaise with overseas villa owners as required to pass on information and resolve any situations arising.
  • Build and maintain knowledge of the villas offeed and the areas in which they are located.

French Speaking Customer Service Executive - Skills Required:

  • Bilingual French / English verbal & written required.
  • Experience in the travel sector preferred, with a knowledge of Italy being an advantage.
  • Customer service experience with a genuine desire to provide exceptional service.
  • Strong administrative skills with an ability to manage own workload.
  • Excellent verbal and written communication skills.
  • Flexible approach with a willingness to learn new skills and assist in the company's success and growth.

French Speaking Customer Service Executive - Additional Information:

  • Salary circa £24k depending on experience.
  • Working hours are Monday to Friday 9 to 6, plus weekends and bank holidays on a rota basis.
  • Regular familiarisation trips are provided.
  • 28 days annual leave (including bank hlidays).
  • Regular social events.

Please apply for the role of French Speaking Customer Service Executive online or email your cv to louise@candm.co.uk



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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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Testimonials

I would like to thank you very much for your excellent, professional work and a positive attitude in my recruitment process from the beginning to the end which resulted in my employment offer.

You are the best recruitment agent I could imagine and I will definitely recommend you and C&M to other people searching for a tourism and travel job.
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Director of Operations at a travel management company
You can be sure that I will continue to use C&M Travel Recruitment and also recommend your agency to other individuals.

I would like to once again extend my sincere gratitude to Mark for making the process of seeking employment a joy.
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