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  • "I would like to thank you very much for your excellent, professional work and a positive attitude in my recruitment process from the beginning to the end which resulted in my employment offer. You are the best recruitment agent I could imagine and I will definitely recommend you and C&M to other people searching for a tourism and travel job."
    Monika M - placed in a Travel Advisor job

    "Having such a reliable recruitment partner with a ‘can-do' attitude means I can leave C&M to get the recruitment brief filled efficiently and effectively. I have no hesitation in recommending C&M to anyone who needs support, help or advice with their annual recruitment programmes or individual/ad hoc recruitment needs."
    Director of Operations at a travel management company

    "You can be sure that I will continue to use C&M Travel Recruitment and also recommend your agency to other individuals. I would like to once again extend my sincere gratitude to Mark for making the process of seeking employment a joy."
    Arti S - placed in a Travel Consultant job

Operations Support Executive

Central London
£23000.00 - £25000.00 per annum
Travel and Tourism

Operations Support Executive, Central London, Salary to £25k plus benefits
The role will provide administrative support to the Client Operations Account Managers who look after this travel clients existing B2B client programmes/accounts. This role will be predominately focused around two of our premier travel ancillary airport products. They will assist in ensuring the smooth day-to-day operational support of existing accounts and coordinating operational set-up of new corporate accounts. Great opportunity on the path to managing your own client accounts. City of London and salary £25k plus benefits.

Operations Support Executive Responsibilities:
Assist in ensuring accounts are set-up, renewed and administered efficiently and effectively.
Operate good-practice business systems, to support Account Managers.
Work with Account Managers to acquire and maintain expert knowledge of the operational, systems, contractual and financial aspects of B2B accounts
Maintain a strong awareness of good practice business processes and policy compliance.
Support the Management Team in providing detailed information on B2B accounts.
Where directed create, produce and analyse account information, MI and reports.
Manage disputes and queries/complaints that come in from Clients to ensure that are logged, processed and resolved within set time scales.

Operations Support Executive Requirements
Account support/admin/management experience, gained within any sector
Ability to identify and support in resolving complex issues
Advanced excel skills - essential.
Ability to work under pressure, to tight deadlines.
Basic data analysis, data consolidation and reporting experience.
High level of numeracy, computer literacy (MS Office).
Strong operational and administration experience.
Excellent attention to detail.
Customer focussed.
Open, honest and frank in all communications.
Is perceptive about how an organisation works.
Hardworking individual who is eager to learn and ready to develop with our business.

If you are keen to be considered please apply online or email your CV to Call Nick at C&M on 02073971286 if you have any questions

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit


Operations Support Executive Jobs in Central London
Operations Support Executive Job; Location: Central London
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