Long haul Travel Specialist

Manchester, Greater Manchester

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Job Reference :
RE

Long Haul Travel Specialist
A fantastic opportunity to join this successful, award-winning, tour operator as a Long Haul Travel Specialist with a focus on India. You will be using your specialist long haul travel knowledge of India to create truly bespoke, extraordinary experiences to India . You will be an experienced Travel Consultant, with the expertise to create detailed long haul tailor-made itineraries to India. This role can be fully office based in the Greater Manchester area or hybrid but there is potential for this to be fully homebased too. The salary package is £25k to £29k with monthly commission and will be working Mon-Sat 9am-5.30pm with Saturdays on a rota along with the opportunity to travel on the most fabulous fam trips!

Long Haul Travel Specialist - Role & Responsibilities:

  • Respond in an efficient and timely manner to calls and emails from trade partners and direct customers
  • Liaise with suppliers to obtain rates & source product for bespoke tailor-made enquiries.
  • Be pro-active in using your specialist long haul knowledge in India to support conversion of enquiries into sales.
  • Manage the end to end sales & customer service journey, ensuring customers are notified of any operational changes affecting their holiday.
  • Handle any issues arising in an efficient customer focused way, ensuring a satisfactory outcome.
  • Provide an exceptional service to all customers via all channels.
  • Support product team with input and feedback on product knowledge, pricing information and competitor analysis.

Long Haul Travel Specialist - Skills & Experience Required:

  • Proven expertise in a travel tailor-made sales role, with a background in tour operations.
  • Strong knowledge of India is essential through own travelling and / or of putting together bespoke itineraries.
  • Experience of meeting and exceeding sales targets.
  • Exceptional customer service skills
  • Good knowledge of supplier contracts and costing itineraries.
  • Working knowledge of a travel GDS - Amadeus or Galileo
  • Ability to manage workload and prioritise effectively.
  • Excellent verbal & written communication skills
  • Flexible approach, with a pro-active creative approach to problem solving

Long Haul Travel Specialist - Additional Information:

  • Basic salary of £25k to £29k plus monthly commission
  • 9 to 5.30 Monday to Saturdays , Saturdays on rota
  • Fam trips
  • 25 days holiday plus bank holidays
  • Fantastic opportunity to join this ultra successful, prestigious travel company.

Please apply for the position of Long Haul Travel Specialist online or email your cv to rachel@candm.co.uk

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We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

Rachel Elmore
Rachel Elmore
Rachel Elmore

Team Leader | North

Employment Type
Full Time
Job Location
Hybrid
Job Sector
Leisure Travel Consultant / Reservations
Job Type
Permanent
Salary Bands
26,000 - 34,999
18,000 - 25,999