Air Product and Ticketing Executive


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Job Reference :

Air Product and Ticketing Executive - Required for this global travel organisation, they are looking for an experienced Galileo ticketing agent from a corporate background. This is a fully remote role with occasional travel to the London office with a salary up to £35,000 plus great benefits.

Air Product and Ticketing Executive duties:

  • Ensure all fares are checked, priced and tickets issued accurately and efficiently within the GDS, mainly using galileo
  • Calculate and apply correctly additional cost, taxes, and penalties when re-issuing tickets
  • Processing refunds via GDS or BSP
  • Running the Fares Helpdesk service for their members, providing support and assistance with GDS entries and fare related queries via email and phone
  • Liaise with airlines and Travelport on behalf of colleagues and members to help resolve any issues where necessary
  • Checking BSP frequently and investigating any pending ADMs
  • Ensure fares are distributed swiftly and accurately to members across 3 GDS including Sabre, Amadeus, and Galileo
  • Continuously strive to improve operating standards and methods to meet and exceed the requirements of the business and any agreed targets
  • Assist the finance department and internal teams with BSP and ticketing related queries

Air Product and Ticketing Executive skills required:

  • Working with GDS, preferably using Galileo daily
  • Understanding fare construction and manual fare builds
  • Ticketing net, ITX and published fares
  • Dealing with re-issues
  • Solving flight/ticket related problems efficiently
  • Working within a TMC environment in an operational capacity
  • You may be required to meet with airlines, attend trade events and become involved with the development of our Air Strategy. Existing relationships with airlines would be beneficial

Additional information

  • Monday to Friday 9am to 5.30pm
  • Based from home but based in reachable distance of London for occasional team meetings
  • Great benefits including private medical, 25 days holidays, buy and sell up to 5 days holidays, birthday off, volunteering day, travel discounts, eye care, life assurance, pension, bonus etc

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

Jacky Docherty
Jacky Docherty
Jacky Docherty

Senior Account Manager | London

Employment Type
Full Time
Job Location
Job Sector
Fares & Ticketing
Job Type
Salary Bands
26,000 - 34,999
35,000 - 39,999