Travel Customer Service Consultant

Cheadle, Greater Manchester

Return to job search
Job Reference :

Travel Customer Service Consultant - Required for this successful Travel Company based in the Stockport area. Due to continual growth they are looking for both experienced travel customer service consultants or experienced customer service consultants/advisors professionals to join their expanding team, assisting clients with any queries with any existing holidays bookings, making amendments and checking and sending documents to clients , whilst offering a professional and personalised service to their clients . They will pay a basic salary of £23, 593, along with other company benefits and will be working Mon-Fri 9am -5.30pm and approx. 1 Saturdays every 6-8 weeks . This role is Hybrid 3 days in the office and 2 days at home.

Travel Customer Service Consultants, Responsibilities:
- Assisting clients with any queries once a reservation has been made , including any changes and amendments
- To be responsible for the customer journey of every client throughout the whole process providing a consistent and excellent level of service
- Checking over documentation including invoices and tickets making sure these are correct and sending these to the client

Travel Customer Service Consultants, Skills Required:
- Travel industry customer service /administration experience is preferred, however experience working in customer service role in a different sectors would be considered, as training is provided
- Excellent customer service skills , with the ability to build a rapport with clients over the phone
- Excellent attention to detail and able to prioritise a busy and varied workload
-Ideally a passion for travel and well-travelled

Benefits :
- Paying £23, 593 plus bonus
- 25 days holiday plus bank holidays and an extra days leave for your birthday
-1 day well being day
- Pension

To apply for this Travel Customer Service Consultant role please either apply online or email your c.v to

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

Rachel Elmore
Rachel Elmore
Rachel Elmore

Team Leader | North

Employment Type
Full Time
Job Location
Job Sector
Customer Service, Operations & Sales Support
Job Type
Salary Bands
18,000 - 25,999