Sales Team Leader

Our client, a well-established tour operator, is seeking a Sales Team Leader to oversee a team of sales experts as well as nurturing trade relationships and driving holiday sales. This is a full time role on a hybrid basis with a salary of £30,000 plus commission OTE approx £38,000.

Sales Team Leader responsibilities:

• Lead and support the daily operations of the Sales Team
• Coach and mentor team members to achieve targets and deliver outstanding service
• Build and maintain strong relationships with travel agents and suppliers
• Analyse sales data to identify trends and inform strategy
• Act as first point of escalation for customer service issues
• Sell holidays across our beach and ski programmes via phone, email, and web chat
• Collaborate with commercial and flight teams to optimise occupancy and flight loads
• Ensure every client receives an exceptional, on-brand experience
• Support other departments as needed

Sales Team Leader skills required:

• Proven experience supervising a sales team
• Strong background in sales and customer service (phone and face-to-face)
• Excellent communication, organisation, and time management skills
• Motivated, resilient, and solution-focused
• ???????Proficient in Microsoft Office

Additional information:

• Hybrid working in London office 
• Option to work from a resort in Summer
• Regular company socials and events
• Regular fam trips 
• Discounts on holidays for friends and family