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Customer Service Travel Jobs

The Customer Service department is a customer-facing department, which deals with bookings once the Travel Consultant or Travel Agent has made them. Generally the Customer Service department will deal with all enquires and amendments pre-departure but can also deal with in-resort queries and post departure complaints. C&M Travel Recruitment works with many of the major business and leisure travel companies as well as airlines, car hire and cruise companies across the UK to provide Customer Service staff solutions. There are a number of roles that we recruit for in the Customer Service sector including:

The Customer Service Consultant will deal with customers efficiently over the phone to make amendments to bookings, deal with customer cancellations and offer alternatives. The Customer Service Consultant will also advise clients of any flight and accommodation changes whilst providing good customer service at all times.

The Customer Service Assistant will provide support to the Customer Service Consultant or Customer Service Manager often advising clients of changes to their itineraries.

The Customer Service Manager or Customer Service Supervisor will be responsible for the running of the Customer Services department, which includes managing the team and ensuring all service delivery standards are met. Generally you must have previous customer service experience within a tour operator at supervisory level and a good command of the English language.

Your Job Search: 23 results
German Speaking Customer Service Agent
£22000.00 - £24000.00 per annum
Travel and Tourism
Customer Service
London
DUTY OFFICER - £25k Global Travel Company!
£23898.00 - £25000.00 per annum + travel concessions and benefits
Travel and Tourism
Customer Service
West Sussex
Operations Executive - Global Travel Company £20,000 to £25,000
£20000.00 - £25000 per annum + travel concessions and benefits
Travel and Tourism
Customer Service
West Sussex
Customer Service Executive
£16300 per annum + bonuses
Travel and Tourism
Customer Service
East Sussex
DUTY OFFICER - £23k to £26k Global Travel Company!
£23898.00 - £26000.00 per annum + travel concessions and benefits
Travel and Tourism
Customer Service
West Sussex
Returned: 23 results
1 2 3 4 5

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Testimonials

I was truly grateful to the staff at C&M. I can say, unlike other agencies, C&M give us opportunities to land roles like this - you guys gave me the chance to go for this role.

Keep it up and I would definitely recommend you to anyone who needs you. Thank you.
Ketan P - placed in a Ticketing job
Since Duncan found my first, or one of the first jobs I got within the Business Travel industry, I have never experienced such a good service throughout. It's always been a pleasure dealing with all you guys and hopefully there will be even more to come. Thanks a million once again and I wish you all the best.
Jean-Michel Q - placed in a Travel Consultant job
Amy was very professional and got me organised to attend the interview, called afterwards to find out how it went, answered all my questions and listened patiently to any reservations I had. Thank you to Amy and C&M for the wonderful service and finding me the job.
Paula A - placed in a Travel Consultant job

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