Business travel lead agent

Job Type:
£22 - £35000 per annum
Post Date:
08-Nov-2018 12:30
Travel and Tourism
Vacancy discipline:
Business Travel
Ref #:

Business travel lead agent Required to work for this expanding TMC based in fantastic offices in the city. The role is overseeing one account and 6 staff, hands on using Sabre. They are looking for an experienced lead agent or SBTC looking for the next step up. They will pay around £34,000 + benefits.

Business travel lead agents duties
-Provide full service travel arrangements for clientele from initial request to completion
-Monitor all technology mediums to ensure travel arrangements are managed and completed in a timely manner.
-Ensure GDS queues are worked properly to verify correct records processing and ticketing and queue count.
-Communicate, on a daily basis, break schedules, operational changes, account notifications, expectations, and so on to team members.
-Provide mentoring and assistance with PNR, QC, ticketing, and technical issues to team members promptly.
-Aid in the resolution of customer service issues and debit memos.
-Identify opportunities for technology and service solutions.
-Project positive attitude with high energy, diplomacy, and creativity in work strategies.
-Facilitate team member and client support with a high degree of initiative, confidentiality, and professional demeanor.
-Perform administrative duties associated with the position which include but are not limited to conducting reviews, approving timesheets, updating reports, reviewing new accounts and account profiles, and monitoring new team members' bookings.

Business travel lead skills required
-Very strong SBTC experience using native Sabre
-Experience arranging international travel for multiple corporate clients
-Must be able to work in the London office
-Capability to setup PNR's, ticketing and exchange tickets is preferred
-Proficient with Microsoft Office, specifically Outlook and Word
-Strong attention to detail
-Ability to work well under pressure
-Strong sense of urgency as well as flexibility to change as needed
-Familiarity with visa and passport requirements to provide effective advice

If you are interested in the above role please call Duncan on 0207 397 1287 quoting DT51566 or send your cv to

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

Can't find the job you're looking for?


Complete this short form and submit your CV then we will do the rest

(Allowed file size is 5Mb and file types are: doc, docx, txt, pdf, rtf, xls)

Attach CV*
(Type symbols you see on the image)


I would like to thank you very much for your excellent, professional work and a positive attitude in my recruitment process from the beginning to the end which resulted in my employment offer.

You are the best recruitment agent I could imagine and I will definitely recommend you and C&M to other people searching for a tourism and travel job.
Monika M - placed in a Travel Advisor job
Having such a reliable recruitment partner with a ‘can-do' attitude means I can leave C&M to get the recruitment brief filled efficiently and effectively.

I have no hesitation in recommending C&M to anyone who needs support, help or advice with their annual recruitment programmes or individual/ad hoc recruitment needs.
Director of Operations at a travel management company
You can be sure that I will continue to use C&M Travel Recruitment and also recommend your agency to other individuals.

I would like to once again extend my sincere gratitude to Mark for making the process of seeking employment a joy.
Arti S - placed in a Travel Consultant job