German Speaking Customer Service Agent

Location:
Kent
Job Type:
Permanent
Salary:
£17000 - £18000 per annum
Post Date:
11-Oct-2018 10:28
Sector:
Travel and Tourism
Vacancy discipline:
Multi Lingual
Ref #:
50102

German Speaking Customer Service Agent
This Villa Specialist travel company are looking for a German Speaking Customer Services Agent to join them on a full or part time basis. This company are renowned for the high quality of their product range and for personalised top class customer service. As a Customer Service Agent you will be joining the sales and service team to respond to incoming enquiries from the German market.

German Speaking Customer Service Agent - Responsibilities:

  • Responsible for dealing with incoming calls and emails from German Customers wishing to make a booking or from existing customers with queries.
  • Resolve issues in a customer friendly, calm and effective manner.
  • Handle all related administrative tasks.
  • Liaise with overseas villa owners as required to pass on information and resolve any situations arising.

German Speaking Customer Service Agent - Skills Required:

  • Bilingual German / English verbal & written required.
  • Customer service experience with a genuine desire to provide exceptional service.
  • Strong administrative skills with an ability to manage own workload.

German Speaking Customer Service Agent - Additional Information:

  • circa £8.50 per hour
  • Full or part time hours available to include some evenings and Saturdays.
  • Would suit a student available to work in the afternoon / evening

Please apply for the position of German speaking Customer Service Agent online.



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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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