Japanese Speaking Airline Reservations Agent

Central London
Job Type:
£18500.00 - £20500.00 per annum
Post Date:
07-Mar-2018 12:02
Travel and Tourism
Vacancy discipline:
Customer Service
Ref #:

Japanese Speaking Airline Reservations Agent, London, Salary to £20500k plus travel benefits
This is a fantastic role to enter the aviation industry in reservations for a major carrier. They are seeking friendly and motivated customer service agents who speak fluent Japanese and English, not airline experience required. Salary to £20500 and shift work is required but there are great travel benefits!

Japanese Speaking Airline Reservations Agent Responsibilities:
To provide excellent customer service to passengers and provide reservations
Handle reservations and bookings for flights, hotels, railways
Ticketing, issuing, reissuing tickets and refunds
Operate the internal systems to maintain accurate and up-to-date records
Call customers in case of irregular operations (cancellations of flights, delays, major strikes etc.)
Carry out other duties as instructed by Supervisor/Manager

Japanese Speaking Airline Reservations Agent Requirements:
Mother tongue/fluent Japanese and fluent English
Professional verbal and written communication skills
Proficient in computer skills
Team player
Time management skills
Ability to work under pressure
Attention to detail
Maintain confidentiality

Additional Information:
Flexible and able to work shifts, including weekends according to roster. Times may vary.
Discounted travel
Company offer 50% contribution to Private Medical Insurance
24 days for the first year plus public holidays
Annual bonus after probation
Company loan is available to help with commuting i.e. season ticket loans/Car Insurance/Car Tax
Please apply online to nick@candm.co.uk outlining your suitability or call Nick on 02073971286.

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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