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HEAD OF CLIENT MANAGEMENT Job Details
<< Back to list of jobs| HEAD OF CLIENT MANAGEMENT (Ref: NG73) | |
| Sector: | Customer Service |
| Job Role: | Customer Service Consultant |
| Job Type: | Permanent |
| Location: | England, London |
| Salary: | £65000 to £80000 |
| Description: |
Are you an excellent Corporate Travel Account Director with a wealth of experience in managing and developing a team? We are currently recruiting for a Head of Client Management for a large and award-winning TMC. If you can develop strategies to increase business from existing clients and optimise client retention, read on! Head of Client Management - Responsibilities - Recruit, develop and motivate a team of Account Managers - Increase client retention and optimise and grow business from existing clients - Implement and support strategies to increase client uptake of new services and solutions - Staff appraisals and reviews, goal-setting and team building - Be the Senior point of contact for all clients in the regional portfolio - Ensure best practise across the team Head of Client Management - Requirements - Experience of recruiting and developing a successful team - Extensive background within Business Travel Account Management and strategy - Excellent understanding of benchmarking and best practise. - Strong strategic and commercial focus, from a Business Travel and TMC background If the role of Head of Client Management sounds like your next move, email your CV to Nickig@candm.co.uk, quoting ref NG73 or for more information call Nicki on 0207 397 1292 or apply online at www.candm.co.uk |
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