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CLIENT RELATIONS ASSISTANTS Job Details
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| CLIENT RELATIONS ASSISTANTS (Ref: AMS52) | |
| Sector: | Customer Service |
| Job Role: | Customer Service Consultant |
| Job Type: | Permanent |
| Location: | England, East England, Essex |
| Salary: | £14000 to £14000 |
| Description: |
An excellent opportunity has arisen to join this fast growing leading travel company based in Essex as a client relations assistant. You will be paid a basic salary of 14k + monthly bonuses totalling 4k per year OTE GBP18K and benefits for this Monday to Friday position. They are looking for a travel industry professional with customer service experience dealing with pre and post travel questions and problems. Client relations assistants duties -To provide assistance to customers both pre and post travel by investigating thier written and verbal queries, requests and complaints. -To support the customer relations team and manager to achieve departmental objectives and targets, service level agreements and company best practice. -To deal with customer service issues by telephone, email and letter skills required -Clear telephone manner -Excellent letter writing skills -Previous customer service experience within the travel industry -Ability to influence and negotiate with customers -Knowledge of microsoft word,outlook and excel -Capable of manging own workload If you are interested in the above role or are looking for a travel reservations position in the Essex area please email your cv to ashleahs@candm.co.uk or call Ashleah on 0207 397 1275 quoting AMS52 |
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