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<< Back to list of jobs| CUSTOMER SERVICES (Ref: SJ653) | |
| Sector: | Customer Service |
| Job Role: | Customer Service Consultant |
| Job Type: | Permanent |
| Location: | England, London |
| Salary: | £19000 |
| Description: |
Do you want to join an award winning travel company, who are the fastest growing company in the UK - This is a fantastic opportunity for a Customer Services Agent, to join this leading Online travel tour operator. This is a great opportunity to join a top Customer Service Team, that will only enhance your career. They are offering an excellent basic salary of up to GBP19k basic(depending on experience), with a discretionary bonus of up to GBP2k, educationals, social evenings and 20 days paid holiday a year. These are exciting times and a chance that should not to be missed. Customer Services - Duties -Liasing with Customers on the phone and in writing -Captures customer feedback via, email, telephone, standard mail -Liases with suppliers to ensure investigation and resolution -Centrally coordinates and manages the end to end customer feedback process -Amending bookings and updating the booking systems Customer Services - Skills Required -Excellent customer focus and good interaction with internal colleagues -Strong communication skills with a drive to achieve results, desire to please and shows a real passion for what you are doing -Call centre experience would be a benefit, personally driven and highly organised Additional Information -This is a great chance to earn a top basic salary of up to GBP19k with a bonus of up to GBP2k. 20days paid holiday a year, along with fantastic benefits which include educationals, travel concessions and a good social environment. -Working days are a 5 day week over a 7 day period, working 40 hrs a week either 8am to 5pm of 9am to 6pm If you are interested in this job then email your cv to SEANJ@CANDM.CO.UK quoting ref SJ653 or call Sean on 0207 397 1281 - |
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