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CUSTOMER SERVICES MANAGER Job Details
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| CUSTOMER SERVICES MANAGER (Ref: MLW158) | |
| Sector: | Customer Service |
| Job Role: | Customer Service Consultant |
| Job Type: | Permanent |
| Location: | England, South East, East Sussex |
| Salary: | £30000 |
| Description: |
Specialist travel company in the centre of Brighton is looking for an experience manager who is passionate about customer service to join their successful team. This dynamic company offer a good career prospects, competitive salary and an exciting and busy working environment. As Customer Service Manager, you will manage a team of pre-departure Customer Service Advisors, ensuring customers requirements are met and exceeded and first class customer service is delivered. You will help to ensure all issues are resolved and prevent complaint escalation. You will provide leadership, motivation and development to the Customer Service Team, supporting the direction of the company and ensuring strategic objectives are met. To be a great Customer Service Manager, you will have held a similar position within the travel industry and have proven people management experience. You will thrive in a busy and fast paced working environment and have a real desire and drive to deliver first class customer service. You will also be a great communicator with the ability to motivate a team. In return for your commitment, you will be rewarded with a competitive salary, benefits package, great career prospects and the opportunity to for an expanding and innovative travel company. If you are a experienced customer service professional and would like to apply for this role, please send your CV to markw@candm.co.uk or call Mark on 01293 605448 quoting ref MLW158 |
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