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OVERSEAS AND CUSTOMER SERVICES EXECUTIVE Vacancy Details
<< Back to list of jobs| OVERSEAS AND CUSTOMER SERVICES EXECUTIVE (Ref: MLW144) | |
| Sector: | Customer Service |
| Job Role: | Customer Service Consultant |
| Job Type: | Permanent |
| Location: | England, South East, West Sussex |
| Salary: | £16000 |
| Description: |
Award winning tour operator on sunny south coast is looking for people keen to make their next move in travel. This is a great opportunity to join a luxury holiday company who are committed to organising flexible tailor made experiences.. This tour operator based in Worthing is looking for an Overseas and Customer Services Executive to join their Customer Services department. As Overseas and Customer Services Executive you will co-ordinate the handling of customer service queries and complaints as well as assisting with co-ordinator of overseas staff with pre-departure and operational issues. You will be dealing with inbound and outbound calls as well as letters and e-mail from customers ensuring 1st class customer service is delivered. You will also assist with being a point of contact for overseas staff and agents. To be a great Overseas and Customer Services Executive you will have proven experience in a correspondence based customer service role where you have investigated and responded to customer complaints. You will have strong computer and administration skills and experience using a CRS would be an advantage. If you have a passion for customer service and have the ability to work well individually and as part of a team then we want to hear from you! In return for your commitment, you will be rewarded with a competitive salary and company bonus scheme. Other benefits include 20 days holiday and the opportunity to go on regular educationals. You will work a 37.5hrs per week. 0900-17:30 Monday-Friday and 1 Saturday in 4. If you feel you have the skills, knowledge and enthusiasm to be part of this great company, please e-mail your CV to markw@candm.co.uk or call Mark on 01293 605448 quoting Ref MLW144 |
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