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| HELPDESK CONSULTANT (Ref: GM472) | |
| Sector: | IT/Computing |
| Job Role: | IT Help Desk |
| Job Type: | Permanent |
| Location: | England, North West, Bolton |
| Salary: | £14000 |
| Description: |
Established and Prestigious Travel Company with offices in Bolton Town centre, seeking a Helpdesk Consultant. Salary from 14K + excellent and varied benefits package As a Helpdesk Consultant you will: Work as part of a team in the Helpdesk department The role is to provide remote staff and their customers with help and support for example: Making reservations Dealing with reservation issues - e.g. system problems Booking add ons - e.g. insurance and car hire Dealing with holiday problems - missed flights, overbooking of accommodation once a holiday-maker has arrived at resort, accidents, illness etc As a Helpdesk Consultant you will have: Previous experience in reservations and customer services in the travel industry This role may appeal to those who are based in the travel industry and would prefer a change from dealing with people face to face Experience as a Retail Travel Consultant would be advantageous Excellent customer service skills is essential for this role In return for your role as a Helpdesk Consultant you will: Salary from GBP14,000 dependent on previous experience Working a 5 days week Monday to Saturday (working 1 in 4 or 5 Saturdays) Working a rolling shift of 9am to 5.30pm and 9.30am to 6pm Benefits include subsidized car parking, free lunches, pension, life insurance, private healthcare, STL and discretionary annual bonus plus more! To apply for this Helpdesk Consultant role, please call Gillian on 0161 238 4486 or email CV with salary and notice period to gillianm@candm.co.uk quoting GM472 and where you saw this advert |
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