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HOTEL ADMIN, CUSTOMER SERVICE AND RESERVA Job Details
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| HOTEL ADMIN, CUSTOMER SERVICE AND RESERVA (Ref: AG593) | |
| Sector: | Administration |
| Job Role: | Administrator |
| Job Type: | Permanent |
| Location: | England, London |
| Salary: | £22000 |
| Description: |
This company provides a quick and easy online booking service for people looking for a great value place to stay in London and the rest of the UK. They are a small, fun and friendly team with a busy office based in City of London. They have been established since 2000, and they are well-known within the UK youth travel market and are members of all relevant trade organisations. Hotel Administrator, Customer Service and Reservation Consultant Responsibilities: * Dealing with customer enquiries/amendments and complaints * You will be following up email enquiries, liaising with hotels and administering the service. * Dealing with new and existing hoteliers gaining hotel rates * Updating the company website * Dealing with all administration Hotel Administrator, Customer Service and Reservations Consultant Skills Required: * The suitable candidate needs to have previous experience within an office enviroment preferably within the travel industry * Excellent communication skills (fluent written and spoken English) * Previous experience of dealing with hotelier on a professional level * Experience of responding to customer complaints written and verbal. Additional information: * A monthly salary of GBP22K * Staff discounts on hotels and holidays * Generous holiday entitlement If this Hotel Administrator, Customer Service and Reservation Consultant role is of interest please either apply online, e-mail your c.v to amyg@candm.co.uk or call Amy on 020 7397 1264 quoting ref: AG593 |
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