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| CUSTOMER RELATIONS EXECUTIVE (Ref: AG555) | |
| Sector: | Customer Service |
| Job Role: | Customer Service Consultant |
| Job Type: | Permanent |
| Location: | England, South East, Surrey |
| Salary: | £15000 |
| Description: |
This is the UKs largest leading tourism and services group in the world who have been running for over 40 years. This means theyre able to offer their employees excellent training and benefits as part of their strategy to attract people. This Customer Relations Executive role is based in their office in Kingston. Customer Relations Executive Responsibilities: * To ensure that letters are dealt with in an efficient and prompt manner. * To manage your own workload, meeting agreed letter output targets and comeback ratios * Assist with in-resort queries. * Obtain reports from their Overseas teams * Work with company legal representative regarding ABTA arbitration files, solicitor letters, small claims cases and class actions Customer Relations Executive Skills Required: * Exceptional written English skills * Outstanding general communication skills * Negotiator * Commercially focused * Problems solving experience * Assertiveness skills * Clearly spoken with a professional manner Additional Details: * Salary up to GBP15K * Working Mon - Fri * Excellent travel benefits * Travel discounts To apply for the role of Customer Relations Executive please either apply online, e-mail your c.v to amyg@candm.co.uk or call Amy on 020 7397 1264 quoting ref:AG555 |
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