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Virgin wins two customer awards

Virgin wins two customer awards
Virgin Atlantic has scooped two top awards in a customer satisfaction survey.

The airline was named the carrier with the best food and the most attractive staff in a poll of 1,232 people.

Meanwhile, Virgin's rival British Airways was named the most efficient airline, while customers also said its cabin crews were the friendliest.

Jerome Cohen-Scali, spokesman for Jetcost.co.uk, which carried out the research, said it was "surprising" to see two "non-budget" airlines winning the top customer awards in the current economic climate.

He added: "It seems that although passengers love to bag themselves a bargain, long-established airlines such as BA are still highly regarded in the minds of the UK flier."

Elsewhere in the survey, Thomson Airways won the accolade for most comfortable airline while easyJet beat off competition from Ryanair to be named the best value for money.

Copyright Press Association 2011.

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