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Our Differentiators
At C&M Travel Recruitment, we always endeavour to provide the highest quality of service to all of our clients, whether large or small. We have created the following Recruitment Service Values for temporary and permanent recruitment to demonstrate our commitment to maintaining the highest standards of quality and integrity in the service we provide.
Permanent Client Service Promise
- We make a first week check telephone call with client and candidate.
- We also run a post placement follow up at a later date.
- We offer refund guarantee.
- We offer replacement guarantee.
- We can offer advice of salary survey information and industry benchmarking.
- We offer HR advice from industry professionals
- We are able to provide Management Information on spend and activity and offer regular review meetings.
- We endeavour to visit brand new clients (geography allowing) to glean your company culture and objectives.
Temporary Client Service Promise
- It is our intention to check in our Temporary Associates.
- We will always be in touch and keep you fully informed at a timescale agreed by you.
- We will always implement a quality assurance call within the first day of the temp starting to ensure all is well.
- We offer bespoke service level agreements
- One point of contact. However we also operate a ‘buddying' system for when your main contact is out of the office.
- We can offer weekly client calls and a temp rebook service according to your needs. Speak to your Consultant for further details.
- We ensure that all of our temps are able to work legally in the UK.
- We are able to provide Management Information on spend and activity and offer regular review meetings.
